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内容简介:
In Marketing Insights from A to Z,marketing’s most respected sage,Philip Kotler,chooses and examines the most important concepts of the discipline for today and the future,offering a fresh and stimulating take on how marketing will change and how marketers must change with it.
Kotler highlights eighty of marketing’s fundamental concepts,sharing enlightened and informed meditations and the hard-won wisdom of his forty-year career.His unparalleled reasoning illuminates topics such as branding,competitive advantage,creativity,customer relationship management,database marketing,differentiation,innovation,positioning,and segmentation.
From "Advertising" to "Zest," topics are organized alphabetically to allow readers easy access to advice.Relevant and straightforward,this book is comprehensive enough for managers who want a complete primer on marketing but also a cutting-edge resource for seasoned marketers who need to keep up with the latest thinking.
Whether you need a refresher on branding or new strategies on word-of-mouth marketing,Marketing Insights from A to Z will give you the tools you need to compete for customers in the rapidly changing marketplace.It’s an essential tool for managers,CEOs,marketing executives,and anyone who wants to understand the fundamentals.
Over the next decade–and beyond–changing market and consumer realities will mean the reinvention of marketing itself.Marketers won’t just be in the business of selling whatever product their company makes,they’ll be designing company-wide marketing initiatives that encompass branding,customer service,advertising campaigns,and even public relations.Marketing Insights from A to Z lets you keep up with the times by highlighting the rapid changes happening in the field,bringing a fresh outlook to a familiar discipline,and explaining fundamental ideas fast.Ultimately,success will come to those who lead the race into marketing’s future–here’s a guide to help you break away from the pack.
书籍目录:
Advertising
Brands
Business-to-Business Marketing
Change
Communication and Promotion
Companies
Competitive Advantage
Competitors
Consultants
Corporate Branding
Creativity
Customer Needs
Customer Orientation
Customer Relationship Management (CRM)
Customers
Customer Satisfaction
Database Marketing
Design
Differentiation
Direct Mail
Distribution and Channels
Employees
Entrepreneurship
Experiential Marketing
Financial Marketing
Focusing and Niching
Forecasting and the Future
Goals and Objectives
Growth Strategies
Guarantees
Image and Emotional Marketing
Implementation and Control
Information and Analytics
Innovation
Intangible Assets
International Marketing
Internet and E-Business
Leadership
Loyalty
Management
Marketing Assets and Resources
Marketing Department Interfaces
Marketing Ethics
Marketing Mix
Marketing Plans
Marketing Research
Marketing Roles and Skills
Markets
Media
Mission
New Product Development
Opportunity
Organization
Outsourcing
Performance Measurement
Positioning
Price
Products
Profits
Public Relations
Quality
Recession Marketing
Relationship Marketing
Retailers and Vendors
Sales Force
Sales Promotion
Segmentation
Selling
Service
Sponsorship
Strategy
Success and Failure
Suppliers
Target Markets
Technology
Telemarketing and Call Centers
Trends in Marketing Thinking and Practice
Value
Word of Mouth
Zest
Notes
Index
作者介绍:
PHILIP KOTLER,known as "the Father of Modern Marketing," is the S.C.Johnson and Son Distinguished Professor of International Marketing at Northwestern University’s Kellogg School of Management,one of the premier marketing programs in the world.He is the
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The most renowned figure in the world of marketing offers the new rules to the game for marketing professionals and business leaders alike
In Marketing Insights from A to Z, Philip Kotler, one of the undisputed fathers of modern marketing, redefines marketing′s fundamental concepts from A to Z, highlighting how business has changed and how marketing must change with it. He predicts that over the next decade marketing techniques will require a complete overhaul. Furthermore, the future of marketing is in company–wide marketing initiatives, not in a reliance on a single marketing department. This concise, stimulating book relays fundamental ideas fast for busy executives and marketing professionals. Marketing Insights from A to Z presents the enlightened and well–informed musings of a true master of the art of marketing based on his distinguished forty–year career in the business. Other topics include branding, experiential advertising, customer relationship management, leadership, marketing ethics, positioning, recession marketing, technology, overall strategy, and much more.
Philip Kotler (Chicago, IL) is the father of modern marketing and the S. C. Johnson and Son Distinguished Professor of International Marketing at Northwestern University′s Kellogg Graduate School of Management, one of the definitive marketing programs in the world. Kotler is the author of twenty books and a consultant to nonprofit organizations and leading corporations such as IBM, General Electric, Bank of America, and AT&T.
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