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Comprehensive and user-friendly, The Trainer's Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Completely updated with hundreds of ready-to-use techniques, The Trainer's Tool Kit provides valuable nuggets of information you can put to use even at a moment's notice.

You'll find here's-how-to-do-it information on training topics including:

* the principles of learning * budgeting for training * when to use case studies * handling difficult learners * ice breakers * facilitation tips * flipchart do's and don'ts * learning contracts * overcoming resistance * rewards and recognitionIn addition to all the practical information included in the first edition, the book is now even easier to use. Updated material includes expanded coverage of retention programs such as mentoring and career and succession planning. Taking a fresh look at a broad range of ideas, The Trainer's Tool Kit shows how to achieve significant performance improvements through effective training in the current work environment.

Preface

Acknowledgments

PART 1:Training Today

Today's Organization

Today's traners

Today's Trainees

Training Trends-Then and Now

Learning Organizations

Successful Traning Criteria

PART 2:Aligning training with the

Organization's Objectives

Linking training to Business Needs

Aligning Trainers with the Organization

Training Needs Analysis

Designing a training Needs analysis

Using 360-Degree Feedback for training Needs Analysis

Core Competencies

Developing a Training curriculum

PART 3: Maximizing the training Investment

Budgeting for Training

BUdgets:Building a Case for More training Dollars

Costs and Benefits of training

Alternatives to Training

Stretching the Training Dollars

Using Consultants

Outsoucing

Choosing Facilities

Requests for Proposals for Training Services

PART 4:Developing Training Programs

……

PART 5 Delivery Options

PART 6:Conducting Training

PART 7:Specialized Training Courses

PART 8:Evaluating The Impact of Training

PART 9 Developing Trainers and Facilitators

PART 10:Sustaining the Impact of Training

PART 11:Growing Organization Capacity

Index

Cy CHARNEY is president of Charney and Associates,Inc.,a management consulting firm specializing in the human dimension of performance improvement. He Works internationally with fortune 500 companies and teaches in the Executive programs of five major uni

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